1. General Policy
Payments made for the following services are generally non-refundable once the service has been delivered or accessed:
Premium Memberships
Resume Services
AI Credits
Employer Plans
Featured Job Listings
Refund Policy
This Refund Policy explains when refunds are available for purchases made through JobNest.
Last Updated: August 2, 2026
2. Eligible Refunds
Refund requests may be approved if:
Duplicate payment occurred.
Payment was processed incorrectly.
Technical issues prevented service delivery.
The purchased service was never activated.
3. Non-Refundable Cases
Refunds will not be provided for:
Change of mind after purchase.
Partial use of a subscription.
Incorrect plan selection by the user.
Violation of platform policies.
Failure to use purchased services.
4. Refund Request Process
To request a refund, please provide:
Registered Email
Payment ID
Transaction Date
Reason for Refund
Supporting Documents (if applicable)
Send refund requests to
info@srjjobsearch.com5. Processing Time
3–5
Business Days
Refund request review time
7–10
Business Days
Approved refund processing time
6. Subscription Cancellation
Users may cancel recurring subscriptions at any time.
Cancellation prevents future billing but does not automatically qualify for a refund of the current billing period.
7. Policy Updates
JobNest reserves the right to modify this Refund Policy at any time. Updated versions will be published on this page.
Contact Information
For billing or refund assistance, contact our billing support team:
Need Help With a Refund?
Our billing team is ready to assist you. Contact us with your payment details.
Contact Billing Support